Terms and Conditions


TERMS AND CONDITIONS Click and Collect Terms and Conditions. We reserve the right to cancel these conditions at any time. We endeavour to deliver the highest quality products to you at all times. If you feel that we have been unable to deliver you the quality you expect please contact us and we will be happy to discuss. Please be aware that during peak times there may be an additional wait on all orders or the click and collect system may be temporarily suspended. REFUND POLICY We will refund part or all of your order when: 1. you have contacted us within 4 hours of the collection time to alert us of any concern 2. Proof of problems can be substantiated 3. the item you have requested if unavailable. All orders are subject to availability We will not refund any orders that have not been collected within 15 minutes of the scheduled collection time. If the products are of unsatisfactory quality or misdescription you may return the products, at which time we will offer a replacement or a refund. No exchanges or refunds will be made for missing items or inadequate quantities once you have left the shop after collection. You should therefore check your order at the time of collection before leaving the shop. No exchanges or refunds will be made as a result of the quality of the products deteriorating due to you missing your selected collection time, or for loss or normal deterioration of the product occurring after the products are collected. Refunds will be given in the same method as the order was paid. PAYMENT Click and collect orders must be paid for at the time the order is placed We accept payment by the following card types Mastercard credit, Mastercard debit, Visa credit Visa debit We are not responsible for and will not refund any fees or charges imposed by your bank, building or credit card company for processing any transaction or refund in relation to your order. CANCELLATION In the event of a cancellation a full refund will be given if it is cancelled a minimum of 60 minutes before its scheduled collection time. CONTACT ADDRSS Saltwater fish and chips Kiosk 4 and 5 The Forum Sea Road Felixstowe Suffolk IP11 2QN Telephone 01394 279859


REFUND POLICY We will refund part or all of your order when: 1. you have contacted us within 4 hours of the collection time to alert us of any concern 2. Proof of problems can be substantiated 3. the item you have requested if unavailable. All orders are subject to availability We will not refund any orders that have not been collected within 15 minutes of the scheduled collection time. If the products are of unsatisfactory quality or misdescription you may return the products, at which time we will offer a replacement or a refund. No exchanges or refunds will be made for missing items or inadequate quantities once you have left the shop after collection. You should therefore check your order at the time of collection before leaving the shop. No exchanges or refunds will be made as a result of the quality of the products deteriorating due to you missing your selected collection time, or for loss or normal deterioration of the product occurring after the products are collected. Refunds will be given in the same method as the order was paid.

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Opens at 12:00pm

Opening times

Sunday 12:00 - 18:00
Monday 12:00 - 18:00
Tuesday 12:00 - 18:00
Wednesday 12:00 - 18:00
Thursday 12:00 - 18:00
Friday 12:00 - 18:00
Saturday 12:00 - 18:00

Delivery times

Sunday 12:00 - 18:00
Monday 12:00 - 18:00
Tuesday 12:00 - 18:00
Wednesday 12:00 - 18:00
Thursday 12:00 - 18:00
Friday 12:00 - 18:00
Saturday 12:00 - 18:00
Saltwater Fish and Chips Forum Amusements Sea Road, Felixstowe IP11 2PN
☎  01394 279859
Read our T&C's, privacy and data protection policies
This store is currently closed. Please see our opening times. Pre-ordering is available.
We are excited that we now have our own App for you to start collecting loyalty points.
Please visit the App or Google Play store and search 'SALTWATER' to download.
This system is powered by ICRTouch
But the magic was added & designed by PanaEpos

About PanaEpos 

We are one of the top ICRTouch Epos Provider.
In 2018 ICRTouch introduce Dealer award, to show the quality of the dealers.
PanaEpos have been awarded the Following 

Gold Partner 2018
Gold Partner 2019
Gold Partner 2020
Gold Partner 2021
Gold Partner 2022
Gold Partner 2023

Best UK Partner 2019
Best UK Partner 2022

We have also won awards from Panasonic.
Today PanaEpos are the only offical reseller of Panasonic hardware in the UK & Ireland.

If you require anymore info, please feel free to contact us.

http://www.panaepos.com

Call 01692 404949

Option 1 Sales
Option 2 Support 
Option 3 Accounts

Emails 
Support@panaepos.com
Sales@panaepos.com
accounts@panaepos.com